Ultraflex Group

Ultraflex Group Sales Conditions

Sales Conditions






Orders sent to ULTRAFLEX CONTROL SYSTEMS (hereinafter referred to as UCS) means total and unconditional adherence to the present sales conditions and must be transmitted in writing. These sales conditions may be in any moment modified by UCS, giving notice to customers with sales contracts in progress. The sale contract is finalized with the submission by UCS of the order confirmation which includes all the terms of the negotiation; if the order confirmation is not returned to UCS by the customer indicating different observations within 2 days from the receiving, it is understood to be irrevocably accepted in any terms.


The delivery date indicated on the confirmation order should not be considered binding being dependent by the supply of materials and other facts of force majeure. The delay on the agreed delivery terms does not permit request of damages.


The goods travel at the risk and peril of the customer even if sold free of carriage. In case of losses or damages to the goods, the customer must accept with reserve indicating the fact on the transport document that has to be signed by the transporter. Claims must be notified in writing to the carrier and, for information, to UCS within 3 days from the receiving of the goods.


UCS reserves the right to change sale prices present on the list price. The confirmation order sent to the customer brings the final price and without notice to the contrary by the customer it will be considered accepted.


The confirmation order contains the terms of payment. In case of delay in the payment, interest shall be effective automatically by law. In case of default in payments, also in respect of previous orders, the fulfillment of order in progress will be suspended. The right of property will be reserved as per art. 1523 of the Italian Civil Code regarding the sale.


Any claim related to plain defects or non-conformity, must be communicated to UCS within 7 days from the date of receipt of the goods; in case of hidden defects, the term starts from the proved date of discovery. The customer must transmit, in writing, information regarding the defects or the non-compliances found. Return of goods without written authorization by UCS is not accepted. Defective items must be sent at customer’s risk and expenses.